XOX Labs Privacy Policy

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We respect your privacy and are committed to protecting your privacy rights. Please take the time to read our Privacy Policy carefully. We want to be clear about how we use information, and about how you can protect your privacy. To ensure transparency, this Privacy Policy describes our information-handling practices when you access the XOX Software and our Services, as defined below.

What personal information do we collect from users that visit our website or Dapp?

When you connect your wallet to our Dapp, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience.

When do we collect information?

We collect information from you when you connect your wallet to use our Dapp, subscribe to a newsletter, fill out a form or enter information on our site.

You may choose not to provide some of the personal information described above. Please note, however, that some of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature.

How do we use your personal information?

We may use the information we collect from you when you register, make a transaction, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To administer a contest, promotion, survey, or other site feature.

  • To follow up with them after correspondence (live chat, email, or phone inquiries).

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We may share your Personal Data with third parties:

  • If we think that sharing it is necessary to enforce the Terms of Service;

  • To comply with requests from government agencies around the world, including regulators, law enforcement, and/or justice departments;

  • To comply with any relevant laws and regulations in any applicable jurisdiction(s);

  • To third parties who provide services to XOX (such as administration or technical services).

How do we store your personal information?

We maintain commercially reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

We never collect your private keys and never have access to your wallet because none of your private keys ever leave your web browser storage or the local storage of your mobile phone.

When your digital wallet information is transmitted to our services or through our services, it will be protected by cryptographic protocols. To be clear, we do not store your wallet information, and we do not have direct control over or responsibility for your wallet information.

Your information will only be kept by us for as long as it is really required to accomplish the objectives for which it was originally acquired.

After a reasonable time, we will delete your information. In the event that your personal information has been removed, you might need to enter it again.


If you are concerned about a possible interference with your privacy or about the potential misuse of your personal information, please contact us at the above email address.

We take all complaints very seriously. It is our policy to handle complaints in a timely, effective, fair, and consistent manner.

Privacy Policy Updates

This Privacy Policy was last updated in Feb 2023.

We reserve the right to make changes to this Privacy Policy at any time. We encourage you to regularly review this Privacy Policy to make sure you are aware of any changes and how your information may be used.

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